Shipping policy
Shipping Policy
At PhenDaLoraSports, we are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1 to 3 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
• United States: 7 to 15 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or high order volumes.
Shipping Costs
Shipping costs are calculated and displayed at checkout. We may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24 to 72 hours to appear.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. PhenDaLoraSports is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact our support team. We will work with the shipping carrier to help resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging so we can assist you promptly.
Contact Us
If you have any questions regarding shipping, please contact our customer support team.
Email: support@phendalorasports.com
Thank you for shopping with PhenDaLoraSports.